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Warranty

Envision Peripherals Inc. warrants this product to be free from defects in material and workmanship for a period of three (3) years for parts & labor and one (1) year for CRT tube & LCD panel after the original date of consumer purchase. During this period, Envision monitors will, at its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated below. The parts or product that are replaced become the property of Envision Peripherals Inc.

In the USA, to obtain service under this limited warranty, please simply fill out our online RMA form. Deliver the product freight pre-paid, along with the dated proof of purchase, to the Envision Brand Authorized Service Center. If you cannot deliver the product in person:

  • Pack it in its original shipping container (or equivalent) .
  • Put the RMA number on the address label.
  • Put the RMA number on the shipping carton.
  • Insure it (or assume the risk of loss / damage during shipment).
  • Pay all shipping charges.

Envision Peripherals Inc. is not responsible for damage to inbound product that was not properly packaged.

Envision Peripherals Inc. will pay the return shipment charges within one of the countries specified within this warranty statement. Envision Peripherals Inc. is not responsible for any costs associated with the transportation of product across international borders. This includes the international borders of the countries within this warranty statements.

This limited warranty does not cover any losses or damages that occur as a result of:

  • Shipping or improper installation or maintenance.
  • Misuse.
  • Neglect.
  • Any cause other than ordinary commercial or industrial application.
  • Adjustment by non-authorized source.
  • Repair, modification, or installation of options or parts by anyone other than an Envision Brand Authorized Service Center.
  • Improper environment.
  • Excessive or inadequate heating or air conditioning or electrical power failures, surges, or other irregularities.

This three-year limited warranty does not cover any of the productís firmware or hardware that you or any third party have modified or altered; you bear the sole responsibility and liability for any such modification or alteration.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO A PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR AND ONE (1) YEAR FOR CRT TUBE OR LCD PANEL FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Envision monitoríS OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCLUSIVELY AS STATED HERE. Envision monitoríS LIABILITY, WHETHER BASED ON CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT SHALL Envision Peripherals, Inc. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE. In the United States of America, this limited warranty is only valid for Products purchased in the Continental United States, Alaska, and Hawaii. Outside the United States of America, this limited warranty is only valid for Products purchased in Canada.

For more information, please contact the RMA depart toll-free at 1-888-662-9888.

      

Envision Peripherals Inc.